AI & Digitisation for Hospitality
AI for Hospitality —
More Efficiency, Less Effort in Restaurant Operations
Staff shortage, reservation chaos, social media posts that eat up evenings, and invoices that pile up — Austrian restaurants face the same challenges. AI takes the administrative load off, so you and your team can focus on what matters: guests and cuisine.
AI Use Cases for Hospitality
Four automations for modern restaurant operations.
AI reservation system + automatic confirmations
Fewer phone calls, better table utilisation
Automatically accept online reservations, send confirmations via email and SMS, dispatch reminders 2 hours in advance, and manage cancellations independently. Integration with your existing table plan.
Social media content automation
Daily specials & events without effort
Enter daily dishes or events — AI automatically creates appealing Instagram and Facebook posts including hashtags. Seasonal promotions (Mother's Day, Christmas, Easter) are pre-planned. Saves 1–2 hours per week.
Automatic bookkeeping preparation
Less work for your accountant
Till data, receipts, and incoming invoices are automatically categorised and prepared for your accountant. Less manual entry, fewer errors, lower accounting costs.
AI chatbot for frequent guest questions
Allergens, opening hours, menu — 24/7
On your website, an AI chatbot automatically answers the most common guest questions: allergens and intolerances, current opening hours, menu, reservation options. Relieves you and your team of repetitive enquiries.
Funding
AWS Digitalisierungsprämie — up to €3,000.
The AWS Digitalisierungsprämie supports Austrian micro and small businesses with up to €3,000 (50% grant) for digitisation projects. Restaurant digitisation — reservation systems, automation tools, chatbots — qualifies. We check your eligibility free of charge and accompany the application.
What the funding covers
- Online reservation system setup
- AI automation tools & licences
- Training and onboarding
- Website chatbot integration
- Social media automation setup
- Accounting software & integrations
Packages
Three ways to start — pick the right depth.
Digitisation Check
Half-day analysis of your restaurant operations. Written report with the top 3 automation opportunities and estimated time savings per week.
- Process inventory (½ day)
- Top 3 automation opportunities
- Time savings estimate per week
- Tool recommendations
- Funding eligibility check
Process Automation
Setup of 1–2 core automations for your restaurant. From reservation system to social media content — fully configured and live within 3 weeks.
- Setup of 1–2 automations
- POS system integration
- Team training (½ day)
- Handover documentation
- AWS funding application support
- 4 weeks post-launch support
Ongoing Support
Monthly support as you expand your digital tools. New automations, optimisations, new AI features — always with a dedicated advisor.
- Dedicated advisor
- Monthly 1h check-in call
- Technical questions within 24h
- Continuous optimisation
- Cancel anytime after 3 months
FAQ
Frequently asked questions.
Can an AI reservation system replace my existing POS system?
No — the AI reservation system complements your existing system, it does not replace it. We integrate it with common POS systems like Lightspeed, gastronovi, or Orderbird via APIs. Reservations are synchronised directly. The integration is typically completed within 1–2 weeks.
What does it cost to get started for a small restaurant?
The most affordable entry point is our Digitisation Check for €690 — a half-day analysis of your current processes with recommendations for where AI has the biggest impact. For many hospitality businesses, the Process Automation package starting from €2,490 follows directly, setting up 1–2 core automations. The AWS Digitalisierungsprämie can cover up to €3,000 of these costs.
How does the social media content assistant for daily specials work?
You or your kitchen team enter the daily dishes into a simple form (or dictate them via voice message). The AI automatically creates appealing posts for Instagram and Facebook — including a fitting description, hashtags, and optional image suggestion. You review and publish with one click. Seasonal events like Easter or Christmas menus are included.
Is an AI chatbot for guests on the website GDPR-compliant?
Yes, when properly configured. We use EU-hosted chat solutions with appropriate privacy notices and data processing agreements. The chatbot does not process personal data when it only answers information such as opening hours, menu, and allergens. For reservation requests via the chatbot, your existing privacy policy also applies — we adapt it on request.
